Burning Building? Call 911. Burning Question? Call 311.

Originally posted on San Francisco DEM:

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People dial 911 every day for all kinds of emergencies. At the Department of Emergency Management, our dispatchers are experts at sending the right kind of help to the right location – fast.

But sometimes people call 911 for things that are not emergencies. Like to ask for a Police Department phone number. Or to report stolen property. These non-emergency calls can tie up our 911 phone lines, and make it harder for real emergency calls to get through.

Fortunately, there’s a MUCH better number to call for non-emergency situations – 311. The expert staff at 311 can provide information on an amazing variety of non-emergency City services, both over the phone, and on the 311 app. And just like us, they are available 24 hours a day, 7 days a week, and can provide the answers you need in over 176 languages.

In short: Life-threatening emergency? Call 911. No…

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Local Mission District Restaurants Come to the Rescue

Originally posted on San Francisco DEM:

This blog comes to us from John McKnight, Director of Emergency and Disaster Services for the Salvation Army SF Metro and Golden State Division and who is leading the charge to feed the many San Franciscans who lost their homes due to last week’s numerous fires. 

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The best restaurant in town may this week be at the Red Cross emergency shelter located, and hosted by The Salvation Army Mission Corps. An outpouring of generosity and support by local eating establishments in the Mission have filled up most of the meals scheduled for the Shelter residents. Initially, the Mass Feeding Coordinator, John McKnight of The Salvation Army, was put in contact with Vinny Eng of Tartine Bakery and Shakirah Simley of BiRite who began rallying and coordinating all of the good will in the area, on top of delivering meals from their restaurants through the week. Tartine has taken on…

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San Francisco Comes Together to Help Survivors of the Mission Fire

Originally posted on San Francisco DEM:

San Francisco, CA – At 6:30 p.m. this evening the City and County of San Francisco, the American Red Cross, and the Salvation Army will open a temporary emergency shelter to help the survivors of this week’s 4-Alarm Mission Fire.  Sixty-seven San Franciscans including 15 children lost their homes and all of their belongings.

“The devastating Mission Street fire tragically took a life, destroyed many homes and small businesses,” said Mayor Ed Lee. “We are working closely to rapidly rehouse displaced residents and support small businesses as they recover.  Confronted with the challenge of rebuilding their lives, we will continue to support them.  We call on neighbors, friends and partners to assist the families and small businesses to help them recover from this tragedy.”

The temporary shelter located The Salvation Army’s Mission Corps Community Center at 1156 Valencia Street will serve as a place where survivors can stay until housing…

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Fire Safety and Prevention is in Your Hands

Originally posted on San Francisco DEM:

How to Use a Fire Extinguisher Remember the word P.A.S.S PULL -Place the extinguisher on the floor. Hold it by the tank (pressure on the handle could pinch the pin). Pull the pin straight out. AIM -Start 10 feet back from the fire. Aim at the base of the fire. SQUEEZE -Squeeze the lever on the fire extinguisher SWEEP -Sweep from side to side, moving in slowly until the fire is out.How to Use a Fire Extinguisher
Remember the word P.A.S.S
PULL – Place the extinguisher on the floor. Hold it by the tank (pressure on the handle could pinch the pin). Pull the pin straight out.
AIM – Start 10 feet back from the fire. Aim at the base of the fire.
SQUEEZE – Squeeze the lever on the fire extinguisher
SWEEP – Sweep from side to side, moving in slowly until the fire is out.

Last night’s 4-Alarm Fire in the Mission was tragic as one person lost their life and dozens were left without a home.   As fire investigators determine what happened it is important to remember that there are simple things you can do prevent a fire in your home.   Here are a few:

  • Never leave candles unattended.
  • Don’t overload extension cords.
  • Never leave food on the stove or in the oven unattended.
  • Always unplug small appliances when…

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A Little Now Means a lot Later

Originally posted on San Francisco DEM:

This afternoon, a 5.7 magnitude earthquake occurred southwest of Ferndale, California (approximately 260 miles north of San Francisco). We think this is a good reminder that we need to do what can now, before the next earthquake impacting San Francisco, because that will make our City’s recovery all the more effective.

So, let’s use Ferndale’s earthquake as an opportunity to not only build upon our earthquake preparedness, but connect within our community networks about emergency preparedness in general. Have a conversation about preparedness with your family, neighbors, friends, and coworkers. Talk about what you would do if an earthquake causes damage in our city, and in our neighborhoods. Visit www.sf72.org to learn how to be prepared for earthquakes (along with any type of emergency), and ask your neighbors to do the same.

Plan Basics

We also encourage everyone connect into emergency preparedness by taking the San Francisco Fire Department’s free Neighborhood Emergency Response…

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